Online Privacy Policy

(Last updated 10/6/2011)

To underscore our commitment to privacy and our vision that good privacy is good business, we have adopted this online privacy policy for https://link2.lexisnexis.com, https://priv.link2.lexisnexis.com, https://apply.insurancelink.lexisnexis.com, https://cdslink.lexisnexis.com, https://insurancelink.custhelp.com, https://cds.custhelp.com, and https://insurancesolutions.lexisnexis.com (“our website”) which is operated by or on behalf of LexisNexis Risk Solutions Inc., and/or its affiliates ("LexisNexis"). Our website is not directed at children under the age of 13.

INFORMATION COLLECTION

I. Personally-identifiable information

Our website only collects personally-identifiable information from you if you chose to provide this information to us. Personally-identifiable information collected with your consent may include, for example, name, mailing address, e-mail address, telephone number, facsimile number, date of birth, mother's maiden name, password, social security number, driver's license number, state identification card number, vehicle and policy information, gender, user Id, any response you provide to survey questions, information relating to any orders you place, or any inquires you may make through our website.

II. Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. While most browsers are set to accept cookies by default, you can set yours to refuse cookies or to alert you before accepting them. Your browser manufacturer has information on changing the default setting for your specific browser.

Our website uses first-party cookies, however personally identifiable information is not collected through the use of cookies. Cookies are used to determine whether a visitor is unique or whether the visitor has viewed our website before. Our website also uses cookies to keep track of user Ids and passwords, to enhance navigation and for session management.

Refusing to accept cookies may limit your ability to use certain features of our website.

III. Nonpersonally-identifiable information

Our website also collects nonpersonally-identifiable information. For example, as you browse our website we may collect information about your visit, but not about you personally. Via Web server logs, for example, we may monitor statistics such as: the number of people that visit our website, which page(s) are visited on our website, from which domain our visitors come (e.g., aol.com, hotmail.com, etc.), and which browsers people use to visit our website (e.g., Safari, Netscape Navigator, Microsoft Internet Explorer, etc.). Our website uses an outsourcing program to assist us in analyzing this data to better tailor our website.

INFORMATION USE AND CONSUMER CHOICE

The information collected by our website is used only for responding to your inquiries and otherwise corresponding with you, for processing transactions you request, maintaining your account (if you have one), for other purposes permitted by your organization's or sponsoring insurer's subscriber agreement(s) (if any), and for the administration, review and/or the improvement the content of our websites.

We may contact you in response to your comments or inquiries, as part of the maintenance of your account with us (if you have one), or in order to complete a transaction that you requested.

We may also contact you to inform you of other products or services we think may be of interest to you, but we always offer you an opportunity to opt not to receive such communications.

If you decide that you do not want to receive marketing e-mails about products or services, you can reply to the e-mail or use the opt-out mechanism provided in the e-mail with a request that we not continue to e-mail you.  Similarly, if you sign up to receive newsletters or to be added to one of our mailing lists, you will be able to "unsubscribe" from these communications at any time.

ONWARD TRANSFER

We may disclose information you provide to us to third parties in order to complete a transaction that you requested or as otherwise permitted by your organization's or your sponsoring insurer's subscriber agreement(s) (if any). In other cases, it may be necessary to disclose information you provide about yourself or third parties in order to obtain the information product you requested.

We may also outsource some tasks, including the operation of some Web site functions that require access to information you supply online. In such cases, however, we require that the companies acting on our behalf abide by our privacy policy and institute safeguards to protect the confidentiality of your information.

We may disclose information you provide to other LexisNexis companies or to outside firms so that they can contact you about products or services that may be of interest, but we will provide you with an opportunity to opt not to have your information disclosed for these purposes.

If our company or our assets are acquired by another company, that company will assume responsibility for the personal information collected by us through our website and it will assume the rights and obligations regarding the information collected through our website, as described in this privacy policy.

Finally, please note that we may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform with the law or to comply with a legal process.

ACCESS AND CORRECTION

We strive to maintain the accuracy of the PII collected through our website. We will provide you (whether you are a consumer or a customer) with access to PII you provide through our website for as long as we maintain that information in a readily accessible format. We will also work with you to correct any PII you submitted to us.

If you wish to access PII that you have submitted through our website or to request the correction of any inaccurate PII you have submitted through our website, please use the mechanisms provided by our website or send an e-mail to: Privacy.Information.Mgr@lexisnexis.com.

The access and correction provisions of this Online Privacy Policy only apply to PII collected from you through our website.

Individuals that are interested in information about how to access and/or request the correction of personal information LexisNexis maintains about them (such as public record information, insurance claims information, or information for employment background screening) for potential inclusion in information products and services can visit www.lexisnexis.com/privacy or personalreports.lexisnexis.com.

SECURITY

We have put in place administrative, technical and physical safeguards designed to protect the information that we collect from you through our website. In the event we request or transmit sensitive information, such as credit card information or Social Security Numbers, our processes are designed to use industry standard, secure socket layer ("SSL") encryption. We also limit access to PII to those employees who need access in order to carry out their job responsibilities.

OTHER WEBSITES

This online privacy policy only applies to the website(s) identified in the first paragraph of this privacy policy. Our website, however, may include links to other websites which may be operated by other LexisNexis companies or by third parties. If you visit a website not listed above, we recommend that you review the online privacy policy of that website to determine how the operator of that website will handle personal information collected through that website.

POLICY CHANGES

We may revise this Online Privacy Policy from time to time. If we make any material changes to this Online Privacy Policy, the date of the most recent revision will be indicated above so that you can determine whether there have been any material revisions since your last visit.

If you have questions or concerns regarding this Online Privacy Policy, please contact us at:

LexisNexis
Privacy, Security and Compliance Organization
PO Box 933
Dayton, Ohio 45401
Telephone: 1-800-831-2578
Email: Privacy.Information.Mgr@lexisnexis.com