I. Personally-Identifiable Information
This site only collects personally identifiable information ("PII") from you if you choose to provide this information to us. Personally identifiable information collected with your consent may include, for example, name, mailing and credit card billing address(es), telephone number, e-mail address, social security number, driver's license number, date and place of birth or other vital event, credit card number, demographic information such as gender or ethnicity, information about parents or spouses which may be associated with a vital event, marital statuses, any response you provide to survey questions, information relating to any orders you place, or any inquires you may make through our web site. We do not share, sell, rent or trade PII with third parties for their promotional purposes.
III. Nonpersonally-identifiable information
This site also collects nonpersonally-identifiable information. For example, as you browse this web site we may collect information about your visit, but not about you personally. Via Web server logs, for example, we may monitor statistics such as: the number of people that visit our site, which page(s) are visited on our site, from which domain our visitors come (e.g., aol.com, hotmail.com, etc.), and which browsers people use to visit our site (e.g., Apple Safari, Microsoft Internet Explorer, etc.). Our web site uses outsourcing programs to assist us in analyzing this data to better tailor our web site.
INFORMATION USE AND CONSUMER CHOICE
The information collected by this web site is used only for responding to your inquiries and otherwise corresponding with you, for processing transactions you request, maintaining your account, (if you have one), and for the administration, review and/or the improvement the content of our web sites. We do not share, sell, rent or trade PII with third parties for their promotional purposes.
We may contact you in response to your comments or inquiries, as part of the maintenance of your account or on-line request or in order to complete a transaction that you requested.
We also may contact you to inform you of other products and services we think may be of interest to you, but we always offer you an opportunity to opt not to receive such communications.
If you decide that you do not want to receive further e-mails regarding your inquiry from LexisNexis, you can reply to the e-mail or use the opt-out mechanism provided in the e-mail. We do not use outside data to enrich marketing data obtained online.
We may disclose information you provide to us to third parties (such as government agencies and credit card processors) in order to complete a transaction that you requested. If, for example, you pay for a transaction using a credit card, disclosing that information for processing purposes is necessary to complete the transaction. In other cases, it may be necessary to disclose information you provide about yourself or third parties (government agencies) in order to obtain the certificate you requested.
Finally, please note that we may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform with the law or to comply with a legal process.
ACCESS AND CORRECTION
As an information company, we know the importance of accurate data. Therefore, we strive to maintain the accuracy of the information collected through this Web site. Upon proper identification, we will provide you (whether you are a consumer or a customer) with access to personally-identifiable information you provide through this Web site for as long as we maintain that information in a readily accessible format. Similarly, we permit and encourage you to correct inaccuracies in the information you submit to us through this Web site. Please note, however, that correction of information is not always possible. For example, once you submit an order for a vital record, that order cannot be corrected. If you identify an error after you submit a request, you will need to place a new order if you wish to correct the information because vital record order requests often are transmitted to the relevant government agency in real time.
If you wish to access information that you have submitted through this web site or to request the correction of any inaccurate information you have submitted through this site, please use the mechanisms provided by the site or send an e-mail to: Privacy.Information.Mgr@lexisnexis.com.
We take steps to protect against the loss, misuse, or unauthorized alteration of PII collected through this web site. We recognize the importance of security for all PII collected by our web site. We exercise care in providing secure transmission of your information from your PC to our servers.
Once we receive PII, we take steps to protect its security on our systems. In the event we request or transmit sensitive information, such as credit card information or Social Security Numbers, we use industry standard, secure socket layer (“SSL”) encryption.
OTHER WEB SITES
Privacy, Security and Compliance Organization
PO Box 933
Dayton, Ohio 45401
If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison to resolve your concerns.